Duet
Consumer Health Data Privacy Policy
Coda Compute, Inc., doing business as Coda Health, provides Duet. This policy describes the consumer health data Duet collects and shares, and how to use your rights under Washington's My Health My Data Act (RCW 19.373).
What consumer health data do we collect, and how do we use it?
| Consumer health data | How we use it |
|---|---|
| Health information from sources you connect: what you allow Duet to read from Apple Health, Epic MyChart, or another supported source | To organize your health history, calculate measurements and comparisons, and support the uses below. |
| Your conversation with Duet and what Duet remembers about you | To reply to you and pick up where you left off. |
| Plans you save, and check-ins and reminders you ask for | To follow through on what you asked for. |
| Insights, and the items, notes, and summaries you prepare for your doctor | To point out useful changes and help you prepare for appointments. |
| Feedback on Duet's replies, including any note you add | To keep your feedback in your account. To improve Duet, Coda uses only daily counts of how many people gave each rating and reason, kept in deidentified form. |
| Sharing information: who you share with and which measurement types. Shared values are end-to-end encrypted. | To deliver what you choose to share. |
| Records, original files, and private Moments you saved in earlier versions of Duet | To keep what you saved until you delete your account. |
- Consumer health data
- Health information from sources you connect: what you allow Duet to read from Apple Health, Epic MyChart, or another supported source
- How we use it
- To organize your health history, calculate measurements and comparisons, and support the uses below.
- Consumer health data
- Your conversation with Duet and what Duet remembers about you
- How we use it
- To reply to you and pick up where you left off.
- Consumer health data
- Plans you save, and check-ins and reminders you ask for
- How we use it
- To follow through on what you asked for.
- Consumer health data
- Insights, and the items, notes, and summaries you prepare for your doctor
- How we use it
- To point out useful changes and help you prepare for appointments.
- Consumer health data
- Feedback on Duet's replies, including any note you add
- How we use it
- To keep your feedback in your account. To improve Duet, Coda uses only daily counts of how many people gave each rating and reason, kept in deidentified form.
- Consumer health data
- Sharing information: who you share with and which measurement types. Shared values are end-to-end encrypted.
- How we use it
- To deliver what you choose to share.
- Consumer health data
- Records, original files, and private Moments you saved in earlier versions of Duet
- How we use it
- To keep what you saved until you delete your account.
If you choose Allow AI, we also use this data for your Duet conversation, remembering what you share, check-ins and reminders you ask for, reviews of new information, insights, and summaries you prepare for your doctor. We do not use it for advertising, and we do not sell it.
Where does it come from?
- You: what you write, save, select, and rate in Duet.
- Apple Health on your iPhone, for the data types you allow.
- Each Epic MyChart organization you authorize.
- Duet itself, which creates insights, notes, and summaries from the data above.
- People who share measurements with you. We can't read those values.
How do I use my rights?
If you live in Washington, or your consumer health data is collected in Washington, you have the right to:
- Confirm whether we collect, share, or sell your consumer health data, and get access to it, including a list of the third parties and affiliates we have shared it with and how to contact them.
- Withdraw your consent to our collecting and sharing it.
- Have it deleted.
- Appeal if we decline your request.
To make a request, email legal@codahealth.ai. You can also withdraw AI permission, export your information, or delete your account yourself in the app. We may need to confirm your identity before we act on a request.
We respond within 45 days of receiving your request. If we need more time, we may extend this once by up to 45 more days, and we will tell you why within the first 45 days. We answer requests free of charge, up to twice a year.
When we delete your data, copies in database backups are removed as those backups expire. Until then, backups are used only for recovery.
To appeal a decision, email legal@codahealth.ai with "Appeal" in the subject line. Within 45 days of receiving your appeal, we will tell you in writing what we did and why. If we deny your appeal, you can file a complaint with the Washington State Attorney General at atg.wa.gov/file-complaint or 1-800-551-4636.