Privacy Policy

We collect information you provide directly, such as name, email address, organization, role, and the details of your inquiry, when you contact us, schedule a conversation, join a waitlist, or otherwise correspond with us.

We also collect basic technical information such as device, browser, log, referral, and usage information through hosting, analytics, security, and performance tools, some of which may use cookies or similar technologies.

We use information to operate, maintain, secure, and improve the site and services; respond to inquiries; schedule and manage conversations; provide support; develop and evaluate Coda Health products; comply with legal obligations; and protect Coda Health, users, and third parties.

We share information with service providers that help us host, operate, secure, analyze, or support the site and services, such as hosting, scheduling, email, and analytics providers. These providers are authorized to use information only as needed to provide services to us.

We may also share information when required by law, legal process, or governmental request; to protect rights, safety, and security; in connection with a merger, financing, acquisition, or similar corporate transaction; or with your direction or consent.

We do not sell personal information, and we do not use it for third-party advertising.

This website does not ask you to submit medical records or personal health information, and the patient examples shown in product demonstrations are synthetic. Please do not include personal health information in inquiries sent through the site.

The Duet app is governed by its own Privacy Policy, available at codahealth.ai/duet/privacy, which controls for information handled in the app.

Where Coda Health processes clinical, de-identified, or operational data for a healthcare organization, that processing is governed by separate written agreements, such as a business associate agreement or data processing addendum, which control where they conflict with this Policy.

We retain information for as long as reasonably necessary to provide the site and services, satisfy the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure.

You may contact us to request access, correction, deletion, or other handling of your information, subject to applicable law and verification. You may also unsubscribe from non-transactional communications where an unsubscribe option is provided.

Depending on where you live, you may have additional rights under applicable privacy laws. We honor such requests as required by the law that applies to you.

The site is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will delete it.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

Questions about this Privacy Policy may be sent to hello@codahealth.ai.